Privacy Policy

1. Introduction

Welcome to AI Data Analyst ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Name, email address, password (encrypted)
• Payment Information: Billing details processed securely through Razorpay
• Contact Information: Information you provide when contacting us

2.2 Usage Information

• Query History: SQL queries you run and their results
• Database Connections: Connection details for your databases
• Usage Statistics: Number of queries, features used, login times
• Technical Data: IP address, browser type, device information

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can view our detailed Cookie Policy for more information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your orders
• Improve and personalize your experience
• Communicate with you about updates, security alerts, and support
• Send you marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment Processing: Razorpay for payment processing
• Cloud Hosting: Server hosting providers
• Analytics: Services that help us understand usage patterns

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure database connections

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at contact@rowrefine.com

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: