Terms & Conditions

Last updated: January 12, 2025

1. Agreement to Terms

By accessing or using RowRefine.com ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

RowRefine.com is a platform that provides:

  • AI-powered database query generation and execution
  • Data analysis and visualization tools
  • Database connection management
  • Query history and analytics
  • Collaboration features

3. User Accounts

3.1 Account Creation

You must create an account to use our Service. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3.2 Account Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, without prior notice.

4. Subscription Plans and Payments

4.1 Pricing

We offer Free, Pro, and Enterprise subscription plans. Current pricing is available on our pricing page.

4.2 Payment Terms

  • Pro plan is a one-time payment for 10,000 queries
  • All payments are processed securely through Razorpay
  • Prices are in Indian Rupees (INR)
  • All sales are final unless otherwise stated

4.3 Refund Policy

Refunds are available within 7 days of purchase if:

  • You have used less than 10% of your purchased queries
  • There is a technical issue preventing use of the Service
  • You contact us at contact@rowrefine.com

4.4 Query Usage

Free accounts receive 100 queries. Pro accounts receive 10,000 queries. Queries do not expire but are non-transferable.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or decompile our software
  • Use automated systems (bots, scrapers) without permission
  • Share your account credentials with others
  • Resell or redistribute our Service
  • Overload or interfere with our infrastructure

6. Your Data and Content

6.1 Your Responsibility

You are solely responsible for:

  • The security of your database credentials
  • The accuracy and legality of your data
  • Backing up your data
  • Compliance with data protection laws

6.2 Data Ownership

You retain all rights to your data. We do not claim ownership of any data you upload or process through our Service.

6.3 License to Use

You grant us a limited license to process your data solely to provide the Service to you.

7. Intellectual Property

The Service, including its software, design, content, and trademarks, is owned by RowRefine.com and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Disclaimers

8.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 No Guarantee

We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free from viruses or harmful components
  • Results will be accurate or reliable

8.3 AI-Generated Content

AI-generated queries may contain errors. You are responsible for reviewing and verifying all AI-generated content before use.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RowRefine.com SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or goodwill
  • Service interruptions or data loss
  • Unauthorized access to or alteration of your data
  • Actions of third parties

Our total liability shall not exceed the amount you paid us in the past 12 months, or ₹1,000, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless RowRefine.com, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service, violation of these Terms, or infringement of any rights of another.

11. Third-Party Services

Our Service may integrate with third-party services (e.g., Razorpay for payments, database providers). We are not responsible for the availability, accuracy, or content of these third-party services.

12. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

13. Changes to Terms

We may revise these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and RowRefine.com regarding the Service.

17. Contact Information

For questions about these Terms, please contact us:

Email: contact@rowrefine.com

Contact Form: Submit a request

Address: RowRefine.com, India

By using RowRefine.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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